Ambika News

Thank you for always shopping at Ambika Online Shop.

Under the unforeseeable circumstances with coronavirus (COVID-19), we launched the '10 times the Ambika Points Campaign' for our Platinum Members.
And today we announce the extension of this campaign term by popular demand.

We hope you enjoy shopping at Ambika Online Shop taking this opportunity!

Please note this campaign is to subject to change or terminate without notice. 

Thank you for your understanding and cooperation.

Ambika Online Shop
2021.07.01

2021 Golden Week Schedule - Information

Please be informed of the delivery schedule for Ambika online shop during the period of Golden Week, 2021.
<<2021 Shipping schedule>>
■Orders received by 10:00 a.m. on Sat. May 1 - Will be shipped as usual.
※Orders received by 10:00 a.m. processed with no problem will be shipped on the same day.
※In case any problem or out of stock happened, will be shipped on the following day.

■Orders received after 10:00 a.m. on Sat. May 1 till 10:00 a.m. on Fri. May 7 - will be delivered on Sat. May 8 at the earliest and afterward 

【Delivery before/after the holidays】
It is a time when the shopping is concentrated at Ambika online shop every year.
"Especially heavy congestion is expected at ""immediately before the holidays (4/28-30)"" and ""after the holidays (5/6-11)"".  
We will do our best for shipping, however, in case the congestion exceeds expectations, shipping may be delayed and there is a possibility that delivery may not be possible on the specified date and time. Thank you for your understanding in advance."　　

【Specified delivery date/time】
Delivery date/time you have selected will be "a prospected possible schedule" as per request.
Since orders are concentrated before and after the holidays, the delivery companies will be also very crowded during this period.
Even if you have selected date/time, delivery timing may be delayed. (i.e. delivery shifts in the afternoon, or on the following day)
If you plan to use it, please place an order in advance with plenty of time.
We do appreciate your understanding and cooperation on this matter.  

[[ Ambika Online Shop office ]]
Our office will be closed during the below period:
Saturday, May 1 - Thursday, May 6
Please note that we will not be able to respond to requests for cancellations or changes even if you contact us by email or message.
※We will respond "sequentially from 5/7 (Friday)", but congestion is expected.
It may take some time to ship products and reply to inquiries.  Appreciate your understanding.  

<<Please note>>
◆We are sorry that we cannot accept changes in the payment method or order details after the order is confirmed.
Since it will affect the delivery of other parcels, changes are not accepted. 
Even if the delivery date is ahead by some days, changes are not accepted.  So please check your order contents once again before confirming.
Please contact Sagawa by the absence delivery slip to change the arrival date and time.
◆You can specify the delivery date and time from the pull-down list. (other dates/time are not feasible.)
Please note that even if you specify it in the message column, it will not work.

◆If your purchase includes separately shipped items, the delivery time may be delayed.
◆Please note that the storage period of frozen products at the delivery company is shorter than dry products.
※There are many undelivered items due to improper entry of the delivery address and phone number.
If the parcel was returned to us due to a deficiency, the actual delivery fee will be charged.

If the parcel was returned to us exceeding the holding period due to the absence during the holidays or else, 
and when you request to resend it, 
the delivery fee for return and resend will be charged.

Thank you for your understanding.

Ambika Online Shop
 

The problem has been resolved.（2021/01/28）

Due to bad weather such as heavy snow, delivery may be delayed in some areas.

If we receive an order from the relevant areas, delivery will be delayed by a few days.
In other areas as well, delivery may be delayed due to transportation congestion, and parcels may not be delivered normally.
We'd appreciate your understanding in advance.

〇Areas (prefectures) with significant delays of several days
　Hokkaido (Sapporo City, Kitahiroshima City, Ebetsu City)
　 Akita , Niigata（Jyoetsu City）, Toyama ,  Fukui

If you have any questions, please contact us in advance.
Thank you.
Ambika Online shop

Due to COVID-19, transportation and delivery at all locations in Japan is affected. It will be delay by 2 days to deliver your goods. 

Thank you for using Ambika Online Shop.
For this coming year-end and New Year holidays, our shipping schedule is going to be changed as below.

《Year-end and New Year Shipping Schedule》*Orders for this year's shipments have ended.
■Orders to be placed till 14:00 on Jan. 6th(Monday), 2020… They will be shipped on Jan. 7th(Tuesday) at the earliest.

※Please note that a during the year-end and New Year holidays, delivery may be delayed due to road congestion.
※Available delivery dates can be checked in the pull-down menu in the Step3 in Order Process.

※We expect to have many orders during year-end and New Year holiday. In order to avoid encountering lack of stock of the items you would like to order and delay of delivery, we recommend you to place orders in advance to the holidays.

-------------------------------------------------
*We will be able to deliver only on the dates that are shown in the pull-down menu in the step3 of the Order Process. We will not be able to deliver on any other dates even if it was stated in the free comment section. 

*Also in the case it there is any issue regarding products and shipping, we may not be able to deliver on the requested date.

*There have been many cases that ordered items could not be delivered due to lack of/incorrect information of shipping address. When ordered items are returned due to such reasons as above, we have to will ask you for the shipping charge.

We appreciate your understanding.
************************************************
※During the holidays, in case if ordered items could not be received due to absence of recipient and returned to Ambika, and if the customer would like to ship them again to his/her address, all the shipping fee will be charged to the customer.
************************************************

Again thank you very much.
Ambika Online Shop

Sagawa cannot be delivered to the following areas due to The Emperor's throne parade :

09th November Saturday : Tokyo-to (Chiyoda-ku Chiyoda)
10th November Sunday   : Tokyo-to (Chiyoda-ku, Minato-ku)
May be delayed after 11th Monday.

Also delivery to the 23-ku of Tokyo may be delayed...

As Typhoon approaches the Japanese archipelago, transportation and delivery at various locations in Japan may be affected. Also it is difficult for us to dispatch the parcel on 12th October. All orders received till 15th October 2PM will be dispatched on 16th October 2019. 

Also, Ambika Shop, Kuramae will be closed on 12th October because of Typhoon.

We are doing the site upgradation for tax related changes. You can not place any order during this time frame. We will finish this transition very soon.

Thank you.

Dear Customer,
Ambika Trading Company wishes you Happy Summer Vacations .
We would like to bring your attention that Ambika Summer Holidays are as stated below.

August 9th		Order received by 2:00 PM   >>  Dispatch on 10th August. Due to high volume of order, now dispatch date will be 17th August. Customers shall receive within 2 days of Dispatch date .
August 10th		Order received by 2:00 PM >> Dispatch on 19th August. Customers will receive within 2 days of dispatch date
August 11th		Sunday
August 12th ~ 16th		Ambika Holiday
August 17th		Order received by 2:00 PM   >>  Dispatch on 19th August. Customers shall receive within 2 days of Dispatch date .
August 18th		Sunday
August 19th		Order received by 2:00 PM   >>  Dispatch on 20th August. Customers shall receive within 2 days of Dispatch date .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Dear Customer

Ambika Trading Company wishes you a Happy Golden Week .
We would like to bring your attention to Golden Week Holidays as stated below.

April 25th		Order received by 2.00 PM   >>  Dispatch on 26th April. Customers shall receive within 2 days of Dispatch date .
April 26th		Order received by 2.00 PM   >>  Dispatch on 7th May. Customers shall receive within 2 days of Dispatch date .
April 28th to May 6th		Holiday
May 7th		Order received by 2.00 PM   >>  Dispatch on 8th May. Customers shall receive within 2 days of Dispatch .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Dear Customer
We would like to bring your attention that Ambika Trading Company will be closed on below dates. 

January 10th		Order received by 2:00 PM   >>  Dispatch on 11th January. Customers shall receive within 2 days of Dispatch date .
January 11th		Holiday
January 12th		Holiday
January 13th		Sunday
January 14th		Holiday
January 15th		Order received by 2:00 PM   >>  Dispatch on 16th January. Customers shall receive within 2 days of Dispatch date .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Thank you for using Ambika Online Shop.
For this coming year-end and New Year holidays, our shipping schedule is going to be changed as below.

《Year-end and New Year Shipping Schedule》
■Orders to be placed till 14:00 on Dec.27th(Thursday)…It will be shipped on Dec. 28th(Friday) at the earliest.
■Orders to be placed from 14:00 on Dec.27th(Thursday) till 14:00 on Jan. 4th(Friday), 2019… It will be shipped on Jan. 5th(Saturday) at earliest.

※Available delivery dates may be checked in the pull-down menu in the Step3 in Order Process.
※In the case there is a lack of stock, shipping timeline will be changed accordingly.

※Orders to be placed after 14:00 on Jan. 4th(Friday), 2019, it will be shipped based on our regular shipping schedule.
※We anticipate to have many orders during year-end and New Year holiday. In order for you to avoid encountering lack of stock the items you would like to order and delay of delivery, we recommend placing orders in advance to the holidays.

-------------------------------------------------
*We will be able to deliver only on the dates that are shown in the pull-down menu in the step3 of the Order Process. We will not be able to deliver on any other dates even if it was stated in the free comment section. 
*Also in the case there is any issue regarding products and shipping, we may not be able to deliver on the requested date.

*There have been many cases that ordered items could not be delivered due to lack of/incorrect information of shipping address. When ordered items are returned due to such reasons as above, we are afraid we will ask you for the shipping charge.

We appreciate your understanding.
************************************************
※During the holidays, in the case ordered items could not be received because of absence of recipients and it is returned to Ambika, and if a customer would like to ship them again to his/her address, all the shipping fee will be charged to a customer.
************************************************

Again thank you very much.
Ambika Online Shop

Please check together---【Notification on Change of shipping fee】

Thank you very much for your continued patronage and use of the Ambika Online Shop. 

Delivery company of luggage delivery will be changed from the shipment of Monday, November 26, 2018 .

----------------------- 
■ Changes :

1. delivery company 
→ From Yamato Transport to "Sagawa Express" 

2. Delivery time frame changes 

"08-12/ 14-16/16- 18/18-20/19 – 21"

  ↓ ↓ ↓

"08-12 /12-14 /14-16/16-18/18 – 21"

* If you have already placed order and selected "18: 00 ~ 20: 00" or "19: 00 - 21: 00" , then we will change it to "18:00-21:00" and send it out. 
Please acknowledge it humbly. 
-----------------------

As we can continue to satisfy our customers, we will strive to further improve the service, so please continue to thank you for your continued support of the Ambika Online Shop.

On the occasion of our 20th Anniversary, we are giving away 1,000 points that can be redeemed on shopping through www.ambikajapan.com. Register Now if you are not yet registered and do tell your friends and family to register by 31st August, 2018 and avail of this exciting offer.

Enjoy shopping with us even more with the points you will receive for free:

·       1,000 points will appear on your account on September 1st, 2018.

·       1 point may be used as 1 yen on our online portal www.ambikajapan.com

·       Orders placed under different accounts will be shipped separately – even if the address is the same

·       Points received on multiple  accounts can not be merged into a single account

·       The points only can be used if the order amount is more than 6,500 JPY.

·       Check our website for latest update related to campaigns till July 2019.

 

Dear Customer
Ambika Trading Company wishes you Happy Summer Vacations .
We would like to bring your attention that Ambika Summer Holidays are as stated below.

August 10th		Order received by 2:00 PM   >>  Dispatch on 13th August. Customers shall receive within 2 days of Dispatch date .
August 11th		Holiday
August 12th		Sunday
August 13th		Order received by 1:00 PM   >>  Dispatch on 17th August. Customers shall receive within 2 days of Dispatch date .
August 14th		Holiday
August 15th		Holiday
August 16th		Holiday
August 17th		Order received by 2:00 PM   >>  Dispatch on 18th August. Customers shall receive within 2 days of Dispatch date .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

[End of sales]

Best Quality Fresh Indian Kesar Mango Available Now

Price : 3,240 JPY + Delivery Charge depends on area
Weight : 3kg (around 10-12 pcs based on size)
For More Details Contact : 03-5822-6655 (Monday-Friday between 10AM ~ 5:00PM and Saturday between 10AM ~ 2:00PM).

Dear Customer

Ambika Trading Company wishes you a Happy Golden Week .
We would like to bring your attention to Golden Week Holidays as stated below.

April 28th		Order received by 2.00 PM   >>  Dispatch on 1st May. Customers shall receive within 2 days of Dispatch date .
April 29th		Holiday
April 30th		Holiday
May 1st		Order received by 2.00 PM   >>  Dispatch on 2nd May . Customers shall receive within 2 days of Dispatch date .
May 2nd		Order received by 2.00 PM   >>  Dispatch on 7th May. Customers shall receive within 2 days of Dispatch date .
May 3rd to May 6th		Holiday
May 7th		Order received by 2.00 PM   >>  Dispatch on 8th May. Customers shall receive within 2 days of Dispatch .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Thank you for using Ambika Online Shop.
For this coming year-end and New Year holidays, our shipping schedule is going to be changed as below.

《Year-end and New Year Shipping Schedule》
■Orders to be placed till 14:00 on Dec.26th(tue)…It will be shipped on Dec. 27th(wed) at the earliest.
■Orders to be placed from 14:00 on Dec.26th(tue) till 14:00 on Jan. 4th(thu), 2018… It will be shipped on Jan. 5th(fri) at earliest.

※Available delivery dates may be checked in the pull-down menu in the Step3 in Order Process.
※In the case there is a lack of stock, shipping timeline will be changed accordingly.

※Orders to be placed after 14:00 on Jan. 4th(thu), 2018, it will be shipped based on our regular shipping schedule.
※We anticipate to have many orders during year-end and New Year holiday. In order for you to avoid encountering lack of stock the items you would like to order and delay of delivery, we recommend placing orders in advance to the holidays.

-------------------------------------------------
*We will be able to deliver only on the dates that are shown in the pull-down menu in the step3 of the Order Process. We will not be able to deliver on any other dates even if it was stated in the free comment section. 
*Also in the case there is any issue regarding products and shipping, we may not be able to deliver on the requested date.

*There have been many cases that ordered items could not be delivered due to lack of/incorrect information of shipping address. When ordered items are returned due to such reasons as above, we are afraid we will ask you for the shipping charge.

We appreciate your understanding.
************************************************
※During the holidays, in the case ordered items could not be received because of absence of recipients and it is returned to Ambika, and if a customer would like to ship them again to his/her address, all the shipping fee will be charged to a customer.
************************************************

Again thank you very much.
Ambika Online Shop

Please check together---【Notification on Change of shipping fee】

Thank you for using Ambika Online Shop.

As informed earlier, our shipping fee is going to be increased after 18:00(JST), November 30th, 2017, due to the raise of charges by our partner delivery companies.

It has been widely reported that many carriers have raised their fee setting due to the steep increase of the needs for their service. We have been striving to keep our existent fee setting, despite their previous price increase so as not to affect our customers. However, the recent hike of their charge necessitated increasing our shipping fee to maintain our business. We sincerely appreciate your understanding.

Below is our new shipping fee chart.

The prices above include tax. In the case of using COD, extra 324yen will be charged.
------------
Enjoy shopping without paying shipping fee!
When purchasing more than 6,500yen(incl. tax), we will cover your shipping fee so you can enjoy shopping with shipping fee free!

Important notice
・When purchasing frozen items, we ship them with frozen service. Therefore in the case of shopping regular items and frozen at the same time, in order to make shipping fee free, amount of purchase has to be over 6,500yen respectively with regular items and with frozen items.

・Shipping fee free is not applied to deliveries to Okinawa, even if the amount of purchase is more than 6,500yen.

------------------------
Again, thank you very much for your understanding and continuous support.

Ambika online Shop

Dear Customer
Ambika Trading Company wishes you Happy Summer Vacations .
We would like to bring your attention that Ambika Summer Holidays are stated below.

August 10th		Order received by 2:00 PM   >>  Dispatch on 12th August.Customers shall receive within 2 days of Dispatch date .
August 11th		Holiday
August 12th		Order received by 2:00 PM   >>  Dispatch on 16th August .Customers shall receive within 2 days of Dispatch date .
August 13th		Holiday
August 14th		Holiday
August 15th		Holiday
August 16th		Order received by 2:00 PM   >>  Dispatch on 17th August.Customers shall receive within 2 days of Dispatch date .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Dear Customer
Ambika Trading Company wishes you a Happy Golden Week .
We would like to bring your attention to Golden Week Holidays as stated below.

April 28th		Order received by 2.00 PM   >>  Dispatch on 1st May .Customers shall receive within 2 days of Dispatch date .
April 29th		Holiday
April 30th		Holiday
May 1st		Order received by 2.00 PM   >>  Dispatch on 2nd May .Customers shall receive within 2 days of Dispatch date .
May 2nd		Order received by 2.00 PM   >>  Dispatch on 6th May.Customers shall receive within 2 days of Dispatch date .
May 3rd to May 5th		Holiday
May 6th		Order received by 2.00 PM   >>  Dispatch on 8th May.Customers shall receive within 2 days of Dispatch .
May 7th		Holiday
May 8th		Order received by 2.00 PM   >>  Dispatch on 9th May.Customers shall receive within 2 days of Dispatch .

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Ambika Trading Company will remain closed from 30th December 2016 to 05th January 2017 and will resume work on 06th January 2017.
- All orders placed till 28th December 2016, 2pm will be dispatched on 29th December 2016.
- All orders placed between 28th December 2016, 2pm ~ 06th January 2017 will be dispatched on 07th January 2017.

Dear Customer
We would like to bring your attention to Golden Week Holidays as stated below.

April 28th		Order received by 2.00 PM   >>  Despatch on 30th April
April 29th		Holiday
April 30th		Order received by 1.00 PM   >>  Despatch on 2nd May
May 1st		Holiday
May 2nd		Order received by 2.00 PM   >>  Despatch on 6th May
May 3rd to May 5th		Holiday
May 6th		Order received by 2.00 PM   >>  Despatch on 7th
May 7th		Order received by 1.00 PM   >>  Despatch on 9th

** High volume of orders is expected around the holiday.  
** So please place your order as soon as possible to avoid any delay in delivery.

Ambika Trading Company will remain closed from 30th December 2015 to 03rd January 2016 and will resume work on 04th January 2016.
- All orders placed between 26th December 2015, 2pm ~ 28th December 2015, 2pm will be dispatched on 04th January 2016.
- All orders placed between 28th December 2015, 2pm ~ 03rd January 2016 will be dispatched on 05th January 2016.

We are happy to announce that, from today 02nd December, new payment methods are available on our online shop. You may use your paypal account or credit card for your shopping. Cash on Delivery is also available as it has been.

For more details related to payment method and delivery charge you can check here.

We hope you enjoy your shopping.

We have updated our website to new technology with a new design. Now you can easily access our website from any device. Now the design is responsive, so it will adjust the screen size according to your screen resolution. Hope you all like it.