2021 Golden Week Schedule - Information
Please be informed of the delivery schedule for Ambika online shop during the period of Golden Week, 2021.
<<2021 Shipping schedule>>
■Orders received by 10:00 a.m. on Sat. May 1 - Will be shipped as usual.
※Orders received by 10:00 a.m. processed with no problem will be shipped on the same day.
※In case any problem or out of stock happened, will be shipped on the following day.
■Orders received after 10:00 a.m. on Sat. May 1 till 10:00 a.m. on Fri. May 7 - will be delivered on Sat. May 8 at the earliest and afterward
【Delivery before/after the holidays】
It is a time when the shopping is concentrated at Ambika online shop every year.
"Especially heavy congestion is expected at ""immediately before the holidays (4/28-30)"" and ""after the holidays (5/6-11)"".
We will do our best for shipping, however, in case the congestion exceeds expectations, shipping may be delayed and there is a possibility that delivery may not be possible on the specified date and time. Thank you for your understanding in advance."
【Specified delivery date/time】
Delivery date/time you have selected will be "a prospected possible schedule" as per request.
Since orders are concentrated before and after the holidays, the delivery companies will be also very crowded during this period.
Even if you have selected date/time, delivery timing may be delayed. (i.e. delivery shifts in the afternoon, or on the following day)
If you plan to use it, please place an order in advance with plenty of time.
We do appreciate your understanding and cooperation on this matter.
[[ Ambika Online Shop office ]]
Our office will be closed during the below period:
Saturday, May 1 - Thursday, May 6
Please note that we will not be able to respond to requests for cancellations or changes even if you contact us by email or message.
※We will respond "sequentially from 5/7 (Friday)", but congestion is expected.
It may take some time to ship products and reply to inquiries. Appreciate your understanding.
◆We are sorry that we cannot accept changes in the payment method or order details after the order is confirmed.
Since it will affect the delivery of other parcels, changes are not accepted.
Even if the delivery date is ahead by some days, changes are not accepted. So please check your order contents once again before confirming.
Please contact Sagawa by the absence delivery slip to change the arrival date and time.
◆You can specify the delivery date and time from the pull-down list. (other dates/time are not feasible.)
Please note that even if you specify it in the message column, it will not work.
◆If your purchase includes separately shipped items, the delivery time may be delayed.
◆Please note that the storage period of frozen products at the delivery company is shorter than dry products.
※There are many undelivered items due to improper entry of the delivery address and phone number.
If the parcel was returned to us due to a deficiency, the actual delivery fee will be charged.
If the parcel was returned to us exceeding the holding period due to the absence during the holidays or else,
and when you request to resend it,
the delivery fee for return and resend will be charged.
Thank you for your understanding.
Ambika Online Shop