Account Management: How can I create a new account? How can I change my personal details? . Shopping @ :: ambikajapan.com :: How to shop @ ambikajapan.com? What is a shopping cart? How can I update an order? How can I cancel my order? How can I return an item? In what currency can I be charged for the purchases I make? . Payment Option: What are the available payment options? . Delivery: Do you deliver worldwide? How is my order delivered to me? What is the lead time for delivery? . Safety: Is it safe to shop @ ambikajapan.com? . Search: How can I search for the product of my interest? . Customer Service: How can I get in touch with ambikajapan.com for any help? .

Account Management

How can I Create A New Account?

Creating an account with us, enables us to personalize all your transactions at :: ambikajapan.com :: shopping. However, you do not need to create an account or register with us before shopping. Once you confirm the order during your first purchase, you will be prompted to register yourself and provide us with your personal details.

How can I Change My Personal Details?

You can change your personal information like email ID, login password, mailing address, etc. as per your convenience. To make the changes, go to the HOME page of the website and click on 'Change Profile !'. The link will guide you with a list of screens which will help you view/modify your personal details.

 

Shopping @ ambikajapan.com

How to shop @ ambikajapan.com?

Select the link 'Shop Online' from the homepage of :: ambikajapan.com ::

Step 1: After selecting the category of your choice, click on 'add To Cart' link provided next to the item details. The item gets added to your shopping cart which is located at the top right hand corner of your web page. Keep adding the items as per your choice which gets added in your shopping bag. Step 2: After adding all the items you wish to purchase, click on the link 'View Shopping Cart'. This will show the details of the items you have chosen to purchase. You can make changes in your order as per your wish.  Step 3: After updating all the items you wish to purchase, click on the link 'Checkout' to confirm the purchase. If you are a first time shopper, you will have to register with us by creating a new account and filling in the personal information in the fields provided. If you are a repeat shopper, you will have to log in (only if you have not logged in while entering the website) using your login name and password. While confirming your order, you will need to choose your delivery date / time.

 
What is a shopping cart?

The shopping bag is a virtual carry bag that adds-on the number of items you have chosen to purchase along with the total purchase amount. This is displayed as a image located at the left-hand top corner of your web page. You can update your order by adding / removing items, etc. in the shopping cart once you click on the link 'View shopping Cart'.

 
Update my order

You can make the following changes to your current order in the shopping cart:

(i) Add/deduct the quantity - To add or deduct the quantity of a particular item, click in the box where the 'Quantity' is mentioned, change the quantity and click on the link 'Recalculate'. (ii) Delete an item - To delete an item from the shopping cart, tick the check-box under 'Remove Item' option and then click on the button 'Recalculate' to delete the selected item.

 Cancel my order

Please note that cancellations have to be made within 1 hour after placing an order. For canceling your order, you will have to get in touch with our customer support executive by calling him on the telephone on 03-3891-5548. Incase you cancel the order of perishable products, the cost of the product will have to be borne by you.

How do I return an item?

We take stringent measures to ensure that the items delivered to you are in perfect condition.

However, there is a remote possibility that the item may be damaged during transit or there might be a manufacturing defect.

There might also be a remote possibility that a wrong item is delivered to you.

In such cases, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated timeframe of 1 business day.

To get a replacement or return an item, email us at info@ambikajapan.com with your comments.

 In What Currency Will I Be Charged For The Purchases I Make?

Prices on :: ambikajapan.com :: Shopping are inclusive of the delivery charges. Free home delivery is provided anywhere in the geographical limits of Japan, if the order placed is more than 5000 Yen else the country standard courier rates apply. The transaction Currency would be in Yen only.

 
 

Payment Option

What are the different payment options available @ Ambikajapan Shopping?
:: ambikajapan.com :: Shopping currently works on COD (Cash on Delivery) system. Free home delivery is provided anywhere in the geographical limits of Japan, if the order placed is more than 5000 Yen else the standard courier rates apply for delivery. The transaction Currency would be in Yen only.

 

Delivery

Do You Deliver Worldwide?

Currently ::ambikajapan.com:: restricts its shopping only to the geographical limits of Japan. Hence delivery is only in Japan. We will be soon going for shopping worldwide.

How Is My Order Delivered To Me?

We provide free home delivery if the shopping done is above 5000 Yen else the standard courier rates apply for delivery. We deliver goods using the courier services.

What Is The Lead-time For Delivery?

Orders from :: ambikajapan.com :: Shopping are delivered quickly anywhere in Japan, by courier through our logistics partners. Subject to the availability of stock, our lead-time for delivery of any product is  2-3 working days.

Purchase made after 2:00pm on Saturdays onwards till Sunday will be consider as the purchase on Monday(ie next working day).

 

Safety

Is it safe to shop @ ambikajapan.com Shopping?

It is absolutely safe to shop with us, since we work on COD (Cash on Delivery) System. We provide free home delivery if the shopping done is above 5000 Yen else the standard courier rates apply.

We also adopt stringent security measures to ensure that critically sensitive information, such as your personal information.

 

Search

Search

1. General Search:
You can search for a particular product or a brand using our Power Search, which is available on Shopping page. To search for any product or brand of your choice,

• Enter the keyword in the box. The keyword can either be a product (e.g. pep) if you are such for products like Pepsi.
• Select the category that you would like to product to be searched in. It can be a particular product category (e.g. Papad, General, etc.).
• Click on the Alphabetic Search bar for searching the product with that starting character. (e.g. Click on 'P' if you are looking for "Pav Bhaji Masala".

 

Customer Service

For questions or suggestions related to Shopping, you can get in touch with our Customer Support Team by sending an email at info@ambikajapan.co.in  and we will be happy to assist you.

 
  

Return Policy

• In case of perishable items, the request for replacement shall be submitted within 1 day of receipt of the items.
• In case of all other items, the request for return / exchange shall be submitted within 2 days of receipt of the items.
• Incase of replacement of perishable items, the delivery of items will be attempted only once. Being perishable in nature, neither ambikajapan.com nor our enabling partner will be able to accept any returns of such items.